Last updated: 30 October 2026
This privacy policy explains how Franklin On Sax handles personal information when you contact Franklin by email or telephone, or enquire about a performance.
Franklin Schieman, operating as Franklin On Sax, is the controller responsible for the personal information described in this policy.
Franklin On Sax / Franklin SchiemanWhen you contact Franklin, the information processed may include:
The website offers contact through email and telephone rather than an online contact form. Clicking an email or telephone link opens the relevant application on your device.
Your information is used to answer questions, discuss availability, prepare a quotation and arrange or carry out an agreed performance.
For booking enquiries and agreed performances, the legal basis is taking steps at your request before entering into a contract, or performing that contract.
For other correspondence, the legal basis is the legitimate interest in responding to messages and maintaining relevant business communications.
Enquiry correspondence is kept while the enquiry is being handled and for as long afterwards as reasonably necessary for relevant follow-up. The retention period depends on whether the enquiry remains active or leads to a booking.
Booking correspondence is kept for the preparation and delivery of the performance and, where necessary, afterwards to resolve outstanding questions or establish, exercise or defend legal claims. Information subject to a statutory retention obligation is kept for the applicable legal period.
The website is hosted by Serveo. Hosting involves processing the technical information needed to deliver the website to your browser, including your IP address and the pages or files requested.
Technical information is used to operate the website and support its security. The legal basis is the legitimate interest in providing a functioning website and protecting it against misuse.
Email and telecommunications providers process information as needed to deliver communications. Personal information may also be disclosed where required by law or where necessary to establish, exercise or defend legal claims.
Depending on the circumstances, you have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing or data portability.
You may object to processing based on legitimate interests on grounds relating to your particular situation.
To make a request, email info@franklinonsax.com . Requests are normally answered within one month. If an extension is permitted and needed, you will be informed within that month, together with the reason.
Information reasonably necessary to verify your identity may be requested before your request is completed.
You choose what information to share. Contact details and relevant event information are needed to respond to a booking enquiry and arrange a performance. Without sufficient information, Franklin may be unable to handle your request.
If you follow a link to another website, that website handles personal information under its own privacy policy. Please consult that policy when using the external service.
For questions or concerns about the handling of your personal information, please contact Franklin using the details above.
You also have the right to lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens, or another competent supervisory authority.
This policy may be updated when the website, services or handling of personal information changes. The latest version will be available on this page with its revision date.
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